Tandem

Pump Features 

• Colour touch screen
• Dexcom G5 CGM enabled with Tandem 2018-2019
• Dexcom G6 CGM enabled with Basal IQ upgrade 2020
• Rechargable battery
• Tubed infusion sets
• Upgrades are done via software downloads

• New t:lock sets and t:lock reservoirs will be available soon. By March 30, 2020 Tandem luer lock sets and reservoirs will no longer be available. The new proprietary t:lock sets will be 30 seconds faster to fill and use 4.4 less units. These must be paired with t:lock reservoirs. Diabetes Express will guide people through this but if patients receive mismatched sets/reservoirs please direct them to the rep who may assist (she has plenty of supplies). 
• Basal IQ is coming...the date is not finalized.
  • Basal IQ is an upgrade feature that will allow the pump to automatically reduce basal insulin to help prevent hypoglycemia. 
  • Basal IQ will offer 2 additional screens: One to turn Basal IQ on/off and another screen to choose if the pump should alarm when Basal IQ has started to actively reduce basal. 
  • Patients can start Basal IQ alone after completing a patient training module and obtaining the online Basal IQ software upgrade (approximately 6 minutes to download). 
  • Tandem Certified Pump Trainers will receive an emailed invitation to complete an online training module (about 10 minutes) to become certified for Basal IQ. 
  • Education regarding interpretation of Diasend records while using Basal IQ will be forthcoming. 

Training

•  t:slim X2 User Manual
• Tandem Transfer Pump Settings Worksheet 
• Training Videos (U.S.)
  • Navigating the Touch Screen 
  • Setting up Personal Profile 
    - Options > My Pump > (choose profile)
    - Under Profile add or adjust time segments (e.g. 0900-1200) and program basal rate, ICR, ISF and target for EACH time segment.
  • Bolusing
  • Loading and filling a cartridge 
  • Cartridge Fill Expectations
  • Extend a Bolus
    
  • Bolus Calculator
  • Quick Bolus Button
  • Set Temporary Basal Rate
  • Stop and Resume Insulin
  • Enter CGM Transmitter ID
  • Home Screen Shortcut
  • Turn Off Your Pump
  • Unintended Touch Protection
  • Understand the Wake Button Colored LEDs

Company Contacts

• Tandem Diabetes Care Canada Website
• Territory Manager Kate Stephen This email address is being protected from spambots. You need JavaScript enabled to view it.
  PHONE: (403) 512-2632 FAX: (858) 224-6400